Shipping Policy

At Tovlin Volleyball Gear, we are committed to providing reliable, transparent, and efficient shipping services for all customers within the United States. Please review our shipping policy carefully before placing an order.

1. Shipping Coverage

  • We currently ship ONLY within the United States

  • We do NOT offer international shipping at this time

  • Orders placed with international addresses will not be processed

2. Shipping Cost

  • ✅ FREE SHIPPING on all orders within the United States

  • No minimum purchase is required

  • No hidden shipping or handling fees

3. Order Processing Time

  • All orders are processed within 3–4 business days

  • Business days are Monday to Friday, excluding U.S. federal holidays

  • Orders placed on weekends or holidays will be processed on the next business day

During high-demand periods (sales, holidays, promotions), processing times may be slightly extended. Customers will be notified if delays occur.

4. Shipping Time (Transit Time)

Once your order has been processed and shipped, delivery typically takes:

  • 🚚 5–6 business days

Please note:

  • Shipping times are estimates and may vary depending on carrier performance, weather conditions, or unforeseen delays

  • Tovlin Volleyball Gear is not responsible for delays caused by the shipping carrier

5. Total Estimated Delivery Time

  • Processing time: 3–4 business days

  • Shipping time: 5–6 business days

  • Total estimated delivery: 8–10 business days

6. Shipping Carriers

We work with reliable third-party shipping carriers to ensure safe and timely delivery. Carrier selection may vary depending on location and order size.

7. Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email

  • The email will include a tracking number

  • Tracking information may take 24–48 hours to update after shipment

8. Incorrect or Incomplete Address

Please ensure that your shipping address is complete and accurate at checkout.

Tovlin Volleyball Gear is not responsible for:

  • Delays or non-delivery due to incorrect addresses

  • Packages returned to sender due to address errors

If a package is returned due to an incorrect address, reshipping fees may apply.

9. Lost or Delayed Packages

If your order appears delayed or lost:

  • Please allow a few additional business days beyond the estimated delivery time

  • If the issue persists, contact us at contact@tovlin.store

We will assist you in contacting the carrier and resolving the issue as quickly as possible.

10. Damaged Packages

If your package arrives damaged:

  • Contact us within 48 hours of delivery

  • Provide photos of the damaged package and product

  • We will review and assist according to our Return & Refund Policy

11. Shipping Address & Contact Information

Tovlin Volleyball Gear
6680 Bennett Creek Dr #624
Jacksonville, FL 32216
United States

📞 Phone: 718-485-7236
📧 Email: contact@tovlin.store

12. Policy Updates

This Shipping Policy may be updated at any time without prior notice. Changes will take effect immediately upon being posted on our website.